Exchange 2010 SP1 and ProcessExternalMeetingMessages
We have to Exchange Organizations with Exchange 2010 SP1 Rollup 5 installed. We want to share meeting rooms between these two Exchange
organizations. Free/busy is set up with the Availability Service and works fine. GAL sync is done with a PowerShell script.
The meeting rooms have this configuration:
AutomateProcessing
: AutoAccept
AllowConflicts
: False
BookingWindowInDays :
420
ScheduleOnlyDuringWorkHours : False
ConflictPercentageAllowed : 0
MaximumConflictInstances : 0
ForwardRequestsToDelegates : True
DeleteAttachments
: True
DeleteComments
: True
RemovePrivateProperty : True
MaximumDurationInMinutes : 0
AllowRecurringMeetings : True
EnforceSchedulingHorizon : True
DeleteSubject
: False
AddOrganizerToSubject : False
DeleteNonCalendarItems : True
TentativePendingApproval : True
EnableResponseDetails : True
OrganizerInfo
: True
ResourceDelegates
: {}
RequestOutOfPolicy
: {}
AllRequestOutOfPolicy : False
BookInPolicy
: {}
AllBookInPolicy
: True
RequestInPolicy
: {}
AllRequestInPolicy
: False
AddAdditionalResponse : False
AdditionalResponse
:
RemoveOldMeetingMessages : True
AddNewRequestsTentatively : True
ProcessExternalMeetingMessages : True
RemoveForwardedMeetingNotifications : False
The meeting request from external sender (the other Exchange org) is added to calendar folder as Tentative.
If the parameter ProcessExternalMeetingMessages is set to true, then the calendar assistant should the process the meeting request and
set meeting request status to Busy????
All my external booked meeting get the status of Tentative in the meeting room calendar and this can result in overbooking of the meeting
rooms.
How can this be solved?Morten
October 13th, 2011 2:37pm
Hi,
Have you set in the outlook resource scheduling to auto-accept & reject the conflict.
Thanks, Ripu Daman Mina | MCSE 2003 & MCSA Messaging | MCC
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October 13th, 2011 2:55pm
The meeting rooms have been set to (set-calendarprocessing):
AutomateProcessing : AutoAccept
AllowConflicts
: FalseMorten
October 13th, 2011 3:16pm
Sounds similar problem to whats mentioned here
http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/06ff49f0-9b6e-4c24-81f7-01167e0d2c61/
This is waht they did
Create a mail contact in the local org that corresponds to the person in the remote organization who is booking the room.
Create a receive connector in your organization specific to the remote organization. This receive connector needs to be built with the following settings:
a. On the network tab, the ‘receive mail from remote servers that have these IP addresses’ should contain the IP of the remote exchange server
b. On the Authentication tab, select TLS (top box only) and Externally Secured
c. On the permissions tab, select Exchange Servers only. Jasjit Singh Dhindsa | ITIL v3 | IASA Foundation Certified | MCITP:Exchange 2010 | Exchange 2007 | MCTS:OCS 2007 | Exchange 2010 | Exchange 2007 | MCSA:Messaging | Security | MCSE:Messaging | Security | MCP
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October 13th, 2011 3:19pm
Sounds similar problem to whats mentioned here
http://social.technet.microsoft.com/Forums/en-US/exchangesvrgeneral/thread/06ff49f0-9b6e-4c24-81f7-01167e0d2c61/
This is waht they did
Create a mail contact in the local org that corresponds to the person in the remote organization who is booking the room.
Create a receive connector in your organization specific to the remote organization. This receive connector needs to be built with the following settings:
a. On the network tab, the ‘receive mail from remote servers that have these IP addresses’ should contain the IP of the remote exchange server
b. On the Authentication tab, select TLS (top box only) and Externally Secured
c. On the permissions tab, select Exchange Servers only. Jasjit Singh Dhindsa | ITIL v3 | IASA Foundation Certified | MCITP:Exchange 2010 | Exchange 2007 | MCTS:OCS 2007 | Exchange 2010 | Exchange 2007 | MCSA:Messaging | Security | MCSE:Messaging | Security | MCP
October 13th, 2011 3:19pm
I have tried this, but with the same result.Morten
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October 13th, 2011 3:41pm
Hi Mortop,
Per my Research, this problem occurs due to a known issue in the way Exchange processes meeting invites from external users that cannot
be validated as a user in Active Directory (AD). If meeting organizer cannot be located in any context in AD, the meeting invite is processed tentatively and then deleted.
The workaround I found is create a contact in AD and having the contact submit the message via an authenticated connection (configure external secure receive connectors
on both orgs).
Now I know you have tried the workaround, could you paste what you have done in detail, that I can help you to troubleshoot for the issue.
When you try to create external secure receive connector, here is a related document for you:
Allowing application servers to relay off Exchange Server 2007
http://blogs.technet.com/b/exchange/archive/2006/12/28/3397620.aspx
I also suggest you check whether you have checked “Allow automatic replies” under remote domain.
Thanks,
Evan Liu
TechNet Subscriber Support
in forum
If you have any feedback on our support, please contact
tngfb@microsoft.com
October 14th, 2011 8:18am
Hi Mortop,
Per my Research, this problem occurs due to a known issue in the way Exchange processes meeting invites from external users that cannot
be validated as a user in Active Directory (AD). If meeting organizer cannot be located in any context in AD, the meeting invite is processed tentatively and then deleted.
The workaround I found is create a contact in AD and having the contact submit the message via an authenticated connection (configure external secure receive connectors
on both orgs).
Now I know you have tried the workaround, could you paste what you have done in detail, that I can help you to troubleshoot for the issue.
When you try to create external secure receive connector, here is a related document for you:
Allowing application servers to relay off Exchange Server 2007
http://blogs.technet.com/b/exchange/archive/2006/12/28/3397620.aspx
I also suggest you check whether you have checked “Allow automatic replies” under remote domain.
Thanks,
Evan Liu
TechNet Subscriber Support
in forum
If you have any feedback on our support, please contact
tngfb@microsoft.com
Free Windows Admin Tool Kit Click here and download it now
October 14th, 2011 8:18am
I also suspected the same but ,I guess he already tried that option as suggest in my previous reply.
Jasjit Singh Dhindsa | ITIL v3 | IASA Foundation Certified | MCITP:Exchange 2010 | Exchange 2007 | MCTS:OCS 2007 | Exchange 2010 | Exchange 2007 | MCSA:Messaging | Security | MCSE:Messaging | Security | MCP
October 14th, 2011 8:22am
First time we tried it, we set up only one receive connector. Now we have set up receive connector in both Exchange Orgs and it works
:)
Now only one thing is missing the receipt for booking the resource.
Morten
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October 18th, 2011 4:00am
Hi Morten,
Do you mean that users (in external) didn’t receive the accepted message form resource mailbox?
If so, did you check the outbox of resource mailbox?
If the resource mailbox has sent the message, you can use message tracking to help you troubleshoot why you didn’t receive the message.
If I misunderstand on you, please feel free to let me know.
Thanks,
Evan Liu
TechNet Subscriber Support
in forum
If you have any feedback on our support, please contact
tngfb@microsoft.com
October 19th, 2011 2:35am
Hi Morten,
Any updates on this issue?
Thanks,
Evan Liu
TechNet Subscriber Support
in forum
If you have any feedback on our support, please contact
tngfb@microsoft.com
Free Windows Admin Tool Kit Click here and download it now
October 23rd, 2011 9:20pm